This judicial review conference call is of the type where the VA instructs their personnel on the way in which to deny claims, as in this statement: “Second, in the way of administrative details I would like to strongly recommend that rating specialists read the case of Collier v. Derwinski, U.S. Vet. App. No. 90-882, and that is docket no. (90-882). We anticipate it will be published in the May volume of the Veterans Appeals Reporter, but is currently available on WESTLAW if you have access to that system. The decision provides an excellent discussion of how the facts in that case were sufficient to justify a finding of sustained improvement necessary for reduction of an evaluation.
JUDICIAL REVIEW CONFERENCE CALL
April 2, 1992
Good Morning. I am Gary Hickman, Director of the Compensation and Pension Service. This is the first in a series of conference calls dealing with the Court of Veterans Appeals and the impact their decisions are having on the adjudication process at the regional office.
A schedule of future calls will accompany the transcript of this one. In general the COVA conference calls will be on the first Thursday of each month. Starting times will vary so be alert. We will continue to have our monthly management calls on the 3rd Thursday of each month.
After today, our plan is to discuss primarily those cases handed down over the previous 30 day period. For example, the next COVA call is scheduled on May 7. We will E-mail assessment documents on the significant cases in April to you on April 30. These cases, your questions on them as well as other COVA/BVA/GC issues will represent the agenda for the May 7 call.
With me this morning is Jack Thompson and Norm Cooper of the General Counsel’s Office and Rich Frank of the Board of Veterans Appeals. Also in attendance are members of the Compensation and Pension Service.
As of February 20, 1992, 4,250 appeals had been placed on the docket with the Court. The court affirmed 286; remanded 364; reversed 46 and dismissed 1,206. There were 2,348 cases awaiting to be decided.
It is our assessment that our decision makers (rating specialists and hearing officers) do not always receive guidance in a timely manner or if they do there is a lack of understanding of this guidance.
Remember, the courts decisions are precedent and effective on the date they are issued. In some respects, they are like the public laws passed by Congress and must, therefore, be adhered to in a timely and responsible manner.
In my mind, there are two basic goals to achieve from these calls: The What! and the How!
1. THE WHAT! What do these cases represent and
2. THE HOW! How do we implement them.
With that as the introduction, I will now turn the microphone over to Bob White, Chief of the Judicial Review Staff of the Compensation and Pension Service. Bob.
BOB WHITE
Thank you Gary and good morning everyone and welcome to the first Judicial Review Hotline conducted by the Compensation and Pension Service. As Gary indicated, for the foreseeable future we expect this Hotline to be a monthly event, generally to be held at 11:00 am on the first Thursday of each month. Advance notice will be provided if there are schedule variations. Field station attendance at these Hotlines is not limited in any way but should include, at a minimum, the Adjudication Officers, the Rating Boards and the Hearing Officers since most of the significant court cases to date have dealt with compensation and pension issues. The General Counsel has also encouraged District Counsels to attend.
For District Counsels and others who may wish to dial in to this Hotline from locations other than Regional Office Conference Rooms, they may do so by dialing 9-1-800-767-1950. They should dial in 5 minutes before the scheduled start of the Hotline and should keep background noise to a minimum to avoid network disruptions.
I would like to mention two other administrative details before we get started. First, it has come to our attention from a variety of sources that there still exist within the Department isolated stocks of obsolete forms and form letters which contain outdated, erroneous and in some cases legally objectionable language. The forms and form letters range from old appellate notice forms to old cover letters for Supplemental Statements of Case which should, by the way, currently be identified with the designation “April 1991 (RS)”. The Nagler/Jones and Jones/Snyder cases should have made it abundantly clear that sanctions, not against the Agency, but against individuals for release of legally objectionable material are a real possibility. I have heard anecdotally that a manager recently conducted a desk audit and was absolutely amazed at what he found in the way of obsolete forms that could be inadvertently released. Given the current judicial climate with respect to this issue, all managers may wish to consider such desk audit procedures.
Second, in the way of administrative details I would like to strongly recommend that rating specialists read the case of Collier v. Derwinski, U.S. Vet. App. No. 90-882, and that is docket no. (90-882). We anticipate it will be published in the May volume of the Veterans Appeals Reporter, but is currently available on WESTLAW if you have access to that system. The decision provides an excellent discussion of how the facts in that case were sufficient to justify a finding of sustained improvement necessary for reduction of an evaluation. By the way, if any office is having difficulty with their subscription to the Veterans Appeals Reporter, please let me know and we will contact West Publishing for you.
The purpose of this Hotline is to disseminate, directly to the decision makers at the Regional Offices, the policy and procedural changes mandated by decisions of the Court of Veterans Appeals. Decisions of the Court are effective immediately upon issuance of the opinions, but of course, Regional Offices cannot implement those decisions unless and until they have notice of them. It is our job to provide you with the essence of Court decisions and their meaning with respect to any necessary changes in the claims adjudication process, just as quickly as possible. To that end we will continue to issue Interim Instruction letters by electronic mail on fast breaking major policy issues, and we will continue to periodically provide you with copies of our decision assessment documents, the Court of Veterans Appeals Notes from the General Counsel and the BVA Chairman’s Memoranda on issues affecting the appellate review of claims. Future Judicial Review Hotlines will reinforce the policies and issues presented in the mailings of the previous month and will address specific questions about those and other issues which participants may wish to raise. In that regard, please get your questions to me as early in the month as possible, and please include any general topics you think would be of interest for a more in-depth treatment on future Hotlines.
The format for today’s Hotline will be slightly different from that of future Hotlines. The Judicial Review Staff will make brief presentations on some of the more significant issues raised by Court decisions since the Court began operations in 1989. This will be followed by a discussion of some more recent Court decisions and a General Counsel Opinion that affect claims processing. After that we will provide answers to some of the questions you E-mailed to us last week, and finally we will throw the floor open to questions from the field as time permits.
With regard to the question and answer session, we do not intend to make policy “on the fly”. If we know the answer to a question, you will have an immediate response. If there is some question as to the appropriate response, we will develop an answer and provide it to you, either with the transcript of the Hotline or verbally at the next Hotline. When you ask questions, please identify yourself by name and Regional Office so that everyone will know where the question is coming from and please hold your questions until the presentations are over and questions are invited.
Lastly, I have to say, unfortunately, that everything said here today is subject to change. We are trying to implement Court decisions as reasonably and as quickly as possible, but we are not the last word on what a Court decision means. The Court is. We are operating in an ever-changing environment, and we must be prepared to react to change as change occurs. With that, I would now like to begin the substantive part of this Hotline with a brief presentation by Judy Veres on the issues of “duty to assist” and “new and material evidence”.
Judy.
JUDY VERES
Thank you Bob. Good Morning.
DUTY TO ASSIST
On Duty to Assist the Court has issued a multitude of decisions which deal with VA’s “duty to assist” a claimant in developing for evidence that has a bearing on the claim. Before you can deny a claim for benefits, you must be sure that our “duty to assist” has been met. You must thoroughly review the claims folder to determine that all evidence has been either obtained or that an attempt has been made to obtain all evidence pertinent to the pending issues. In chronological order of the decisions, the following cases outline specific requirements for meeting our obligations. The first case was
Jolley v. Derwinski, l Vet. App. 37 (l990), decided on October 3, 1990. In that case the Court said that we have a statutory duty to assist a claimant in developing facts pertinent to his claim which includes searching for all records in VA’s possession.
On November 8, 1990, the Court issued Murphy v. Derwinski, l Vet. App. 78 (l990), which held that we must develop all relevant facts pertinent to the claim, not just those for or against the claim.
The Littke v. Derwinski, l Vet. App. 90 (l990), case issued on December 6, 1990, requires the VA to develop pertinent facts from all sources and conduct a thorough medical examination when there is evidence of a significant change in the claimant’s condition. VA examinations must meet the requirements of the Physician’s Guide and, if they don’t, must be returned as inadequate.
On January 11, 1991 in Akles v. Derwinski, l Vet. App. 90 (l99l), it was held that our duty to assist extends to all benefits a veteran may be entitled to under the law, even if not specifically claimed.
In Craft v. Derwinski, U.S. Vet. App. No. 90-508, decided on July 30, 1991, the Court stated that decisions in denial of pension claims which do not establish an evaluation for each diagnosed disability are deficient. If medical evidence is not sufficient to establish an evaluation for any one disability, then we have failed our “duty to assist” by not obtaining additional medical evidence before a final decision is made.
The Sokowski v. Derwinski, U.S. Vet. App. No. 89-82, case, issued the next day on July 31, 1991, stated that at a minimum, a VA physical examination or an independent medical examination for the purpose of evaluating the relationship between the veteran’s current condition and the circumstances of his military service is required.
In the Schafrath v. Derwinski, l Vet. App. 589 (l99l), case released on November 26, 1991, the Court held that all VA records cited by the claimant as well as those not specifically cited but known to exist must be obtained. VA must attempt to obtain all nonVA records cited by the claimant.
The most recent case dealing with our “duty to assist” was Cashwell v. Derwinski, U.S. Vet. App. No. 90-967, issued on February 12, 1992. The Court held that our duty to assist includes an obligation to obtain the “record” of the Social Security Administration’s adjudication awarding the veteran disability benefits. When the Vocational Rehabilitation Service has determined that rehabilitation is medically infeasible, rating boards have an obligation to obtain those records and weigh the findings when making a decision on individual unemployability. The duty to obtain and consider vocational rehabilitation records in code 18 cases was also pointed out in the Cherepanik v. Derwinski, U.S. Vet. App. No. 90-l5l9, decision issued on January 9, 1992.
In summary, we have a “duty to assist” a claimant to develop facts pertinent to his/her claim. If there has been any reference made to additional evidence that the claimant believes will enhance his chances for a favorable decision, you must obtain all cited VA records and must attempt to obtain all cited nonVA records. You must also obtain all VA records that may be pertinent to the claim that you know about. For example, there is a report that the veteran was treated at a VAOPC and the issue involves either service connection for a disability or evaluation of a disability. Since the records may be pertinent to the claim, you must obtain them before a final decision is made. You must order VA examinations when appropriate and must return inadequate VA examinations before making a final determination. Once our records have been assembled then a final decision on an initial claim may be made. Or, a decision as to whether the evidence is “new and material” on a reopened claim can be made. Of course, a favorable decision on an issue may be made at any time during the processing of a claim.
The second topic I want to deal briefly with is New and Material Evidence.
NEW AND MATERIAL EVIDENCE
In order to determine if a claimant has submitted a reopened claim involving a previously denied issue, the Court has held that we must perform a two-step analysis of the evidence. This two-step process was outlined in Manio v. Derwinski, l Vet. App. l40 (l99l), issued on February 15, 1991.
Step 1 – You must determine if the evidence is “new and material. If the answer is yes, then the case is reopened.
Step 2 – If the case is reopened you must evaluate the merits of the claim in light of all of the evidence, both new and old. In other words, a de novo review of the record.
We have provided all regional offices with copies of the memoranda that have been issued by the Chairman of the Board of Veterans Appeals. His memorandum numbered 1-91-20 dated June 21, 1991 details how BVA members are to approach the issue of “new and material” evidence.
There has been one other important Court case in this area, Colvin v. Derwinski, l Vet. App. l7l (l99l), issued on March 8, 1991. That case defines evidence as “new” if it is not merely cumulative of other evidence on the record. Evidence is considered “material” if it is relevant and probative of the issue at hand. A third criteria that needs to be met before a claim is considered reopened is that there must also be a reasonable possibility that the new evidence, when viewed in the context of all the evidence, both new and old, would change the outcome of the previous decision.
BOB WHITE
Thank you Judy. Now we have Pat Carrington to briefly discuss a couple of cases dealing with Adequacy of Exams and Opinions from medical examiners. Pat.
PAT CARRINGTON
Thank you Bob.
ADEQUACY OF MEDICAL EXAMINATIONS & MEDICAL OPINION OF EXAMINERS
I will summarize briefly the facts and holdings in several cases which pertain to my subject. Adequacy of Medical Examinations and Medical Opinion of Examiners.
The first is Schafrath v. Derwinski, l Vet. App. 589 (l99l). In this case, the veteran had a service connected bone spur of the elbow, which had been evaluated as 10 percent disabling for 11 years. The evaluation was reduced from 10 percent to zero percent because the examination showed no limitation of motion. However, the physician noted that the olecranon tip was sensitive to pressure. On his Notice of Disagreement, the veteran repeatedly asserted that the pain in his elbow prevented him from working. These complaints were not considered in the BVA’s decision which upheld the regional office reduction. Heretofore, we may have considered the complaints of pain as subjective and/or self-serving. But the Court held that:
(1) Where a claimant asserts to the BVA facts which would support a rating of compensable functional disability due to pain, 38 CFR 4.40 must be applied. The Court stated that functional loss due to pain is to be rated at the same level as the functional loss where flexion is impeded.
(2) The court also held that to provide an adequate basis for fair adjudication, the examining physician’s report must furnish in addition to the etiological, anatomical, pathological, laboratory and prognostic data required for ordinary medical classification, a full description of the effects of disability upon the person’s ordinary activity.
(38 CFR 4.10)
The second case is Colvin v. Derwinski, l Vet. App. l7l (l99l), and concerns medical opinion of examiner. The history of this case is as follows:
In 1986, the BVA upheld the RO denial of service connection for multiple sclerosis. The veteran later submitted a statement from a private doctor, an eminent specialist in the field, whose opinion was that multiple sclerosis should be service connected. The RO again denied the claim and the BVA stated that the doctor’s statement was new but not material. In doing this the BVA was refuting the expert medical conclusions in the record with its own unsubstantiated medical conclusions.
The Court held that:
(1) The statement was new and material;
(2) The BVA may not rely on the medical credentials of the physician member to support a medical conclusion or to refute positive expert medical evidence in support of a claim. If the BVA is of the opinion that the medical evidence of record is insufficient, or of doubtful weight or credibility, the BVA is always free to supplement the record by seeking an advisory opinion, ordering a medical examination or citing recognized medical treatises in its decisions that clearly support its ultimate conclusions. This procedure ensures that all medical evidence contrary to the veteran’s claim will be made known to him and be a part of the record before the Court.
The Court also held that:
(3) The BVA must rely on independent medical evidence in reaching a decision.
In Tucker v. Derwinski, U.S. Vet. No. 90-672, the Court stated that the rating board chose to substitute its own opinion for that of the VA examining doctor instead of insisting on correction of the deficiency or an adequate examination. A medical opinion by an RO rating board or hearing officer is not independent medical evidence as defined in Colvin above, and thus cannot be relied on by a BVA panel to support its opinion. The Court stressed that much time and effort would be saved if the ratings boards insisted on adequate examination results initially rather than leaving the Board panels to do so.
In Fallo v. Derwinski, 1 Vet. App. l75 (l99l), the veteran sought SC for a duodenal ulcer as secondary to SC PTSD. The rating board reviewed private medical reports submitted by the veteran and denied the claim. The veteran reopened his claim which was again denied. With his NOD, he furnished statements of his psychiatrist and GI specialist. The psychiatrist stated that a duodenal ulcer could be exacerbated by stress and anxiety. The GI specialist stated that the veteran’s various upper GI symptoms could be due to or related to stress. The case went to the BVA where the Board upheld the RO denial using as its basis for denial that sound medical principles showed no causal relationship.
The Court held that:
(1) A medical opinion proffered by a BVA physician requires a statement of reasons and bases for the opinion and should include citations to relevant medical treatises, journals or other information relied upon.
The phrase, sound medical principles, can no longer be relied upon as a conclusory finding without adequate reasons and bases.
In Futch v. Derwinski, U.S. Vet. App. No. 9l-376, the Court stated that a medical opinion of a VARO rating board or BVA is of no evidential value.
BOB WHITE
Thank you Pat. we now have John Dun to give us a discussion of the Evaluation of Evidence and Continuity of Disability. John.
JOHN DUN
Thank you Bob. Good Morning everybody. I am going to address two issues today. The first concerns evaluation of evidence based on the statutory benefit-of-the-doubt rule, as interpreted by the Court in the Gilbert case. The second concerns two court decisions affecting the continuity, which I will discuss briefly.
BENEFIT OF THE DOUBT DETERMINATIONS
I. The Statute
Benefit-of-the-doubt determinations are now a matter of law.
38 USC 5107 (formerly 3007) describes the initial burden of proof a claimant must meet, the Department’s obligation to help such a claimant develop pertinent facts, and the standard by which the Department will ultimately resolve each issue raised.
It is important to note, from the outset, that application of this standard presupposes, as a matter of law, that the claim is “well-grounded”, or plausible, that the Department has assisted the claimant develop all the facts pertinent to the claim, and that the Department has further completed its preliminary consideration of all the evidence and material of record. At that point, the statute provides that when there is an approximate balance of positive and negative evidence regarding the merits of an issue, the benefit of the doubt in resolving each issue shall be given to the claimant.
II. Gilbert v. Derwinski, 1 Vet. App. 49 (l990)
The Gilbert v. Derwinski, l Vet. App. 49 (l990), decision, of October 1990, was the first major Court of Veterans Appeals precedent to impact the Department, in terms of fundamental decision-making guidelines.
The Court addressed the history of the “benefit-of-the-doubt” rule at some length. In addition to points already mentioned, the Court noted that determinations will be of qualitative character. The Court indicated it expects judgments to be made, but that these must be explained, to facilitate Court review.
III. Evaluation of Evidence
Prior to making a determination about entitlement, then, it is first necessary to determine which of the evidence is favorable, and which is unfavorable. In addition, the credibility and probative value of each item of evidence must be assessed with regard to the relative weight each should be accorded.
At this point, a decision can be made concerning whether or not the favorable evidence clearly outweighs the unfavorable evidence, or vice-versa. If the weight of the evidence dictates a favorable conclusion, there is no statutory requirement to explain the ensuing decision. In the case of an unfavorable determination, however, the law mandates reasoning adequate to provide sufficient notice, and both the BVA and Court will further require evidence that proper decision-making standards were actually applied. This means reducing the reasoning to writing, in such a way that both the claimant and the BVA can understand just how the evidence was evaluated and weighed.
If a claim is decided based on a fair preponderance of the evidence, it would not usually be necessary to discuss application of reasonable doubt. However, there will be occasions when VA has a “heightened obligation” to consider potential application of this rule, such as in fire-related cases (O’Hare v. Derwinski, l Vet. App. 365 (l99l)), or POW claims. In those instances, it will be necessary to explain why the rule was found inapplicable, if benefits are denied.
IV. Review of Terminology
When evaluating “evidence”, it is essential to have a clear background understanding of some associated terms.
Evidence has “probative value” to the extent it tends to prove an issue, by furnishing, establishing, or contributing toward such proof.
“Credible evidence”, or testimony, refers to evidence which is inherently believable, and which has been received from a worthy source.
A “credible person” is one who is trustworthy and of good repute. Credence is also accorded, or withheld, based on judgments involving the individual’s intelligence, expertise, knowledge of specific circumstances, and disinterested relationship to the matter in question.
Only credible evidence is weighed in reaching the ultimate decision.
I would like to turn lastly to two decisions concerning Continuity.
Court Decisions Concerning Continuity
I. Cartwright v. Derwinski, 2 Vet. App. 24 (1992)
(“Contentions” as Testimony)
In the Cartwright.v. Derwinski, case, the appellant had reported continuity of treatment during the years following service, and had provided lay evidence of continuity, along with medical evidence of treatment many years after service. The case was denied due to insufficient medical evidence of continuity to support the claim.
The Court held that there is no regulatory requirement for medical evidence of continuity, and that the appellant’s sworn testimony cannot be treated as only a part of his contentions. The case was accordingly remanded for consideration of the credibility of testimony, and for reasons or bases for rejecting the evidence in terms of the benefit-of-the-doubt rule.
The last case I would to discuss is Wilson v. Derwinski, 2 Vet. App. 16 (1992). Apart from defects of the BVA analysis and explanation, the court found that the claim is well grounded and according warranted in current examinations based on duty to assist obligations. The court indicated that a medical opinion would be required in any relationship between past and present back problems which was an issue in this case based on prior court precedents.
Thank you Bob.
Thank you John.
BOB WHITE
Before we get to answering questions we received this week, I would like to briefly mention two recent cases in a General Counsel precedent opinion. The first case I would like to mention is the Sabol Case.
Sabol v. Derwinski, U.S. Vet. App. No. 90-1123
On February 3, 1988, VA changed its rating criteria for psychiatric disorders to provide consistency in the adjectives used to describe the various levels of impairment, regardless of what the diagnosis actually was. As stated in the Federal Register at that time, the intended effect was NOT to automatically increase or decrease anyone’s evaluation.
Mr. Sabol claimed he was entitled to an automatic increase in compensation because disability had been found by a rating board, prior to 1988, to be “severe” and therefore 50% disabling, whereas under the new criteria “severe” was worth 70%. Without obtaining new medical evidence to ascertain the veteran’s current level of disability, BVA upheld the Regional Office’s confirmed 50% rating, stating that it now viewed the old examination reports as productive of only considerable impairment and therefore 50% disabling. In its decision the Court remanded the case to BVA for a better justification of the finding of considerable impairment in the face of a record which contained no new evidence subsequent to the previous finding of severe impairment. In a recent precedent opinion 9-92 the General Counsel held that BVA was perfectly free to make such a reassessment of the old evidence but it must fully justify its reasons for doing so.
The Sabol case does NOT stand for automatic increased ratings for certain psychiatric disabilities. When a claim for increase is received in a psychiatric case, especially if the issue of changed rating criteria is raised. Rating Boards must order current VA examinations and/or obtain all other available current medical evidence and apply the current rating criteria to that current_evidence. If that procedure is followed it should prevent the issue of “automatic” increases from being raised in the future.
CASHWELL v. Derwinski, U.S. Vet. App. No. 90-967
This case has been mentioned previously by Judy with regard to the duty to assist in developing claims. The Cashwell case together with its companion, Masors v. Derwinski, U.S. Vet. App. (90-540), requires that we obtain training feasibility determinations from our Vocational Rehabilitation counselors and the records on which disability Social Security was awarded whenever such records are noted to exist in connection with an individual unemployability or pension.
The point being made by these cases is NOT that our decisions are in any way controlled by the outcome of a Social Security or Vocational Rehabilitation decision. The point is that we cannot dismiss such evidence out of hand without seeing it. If it bears on the issue being considered, we have a duty to obtain the evidence, appropriately weigh it, and include those findings in our overall decision.
Lastly, I would like to mention the Office of General Counsel precedent opinion 7-92.
O.G.C. PRECEDENT 7-92
This opinion held that the provisions in M21-1 that create a presumption of adequate stressors to support a diagnosis of PTSD in certain circumstances actually constitute substantive rules that were never published for notice and comment in the Federal Register as required by the Administrative Procedures Act. In addition, since it was outside the Chief Benefits Director’s authority to publish such rules in a procedural manual, they are not binding on either the Board of Veterans Appeals or the Veterans Benefits Administration.
You should know that we plan to take two courses of action in response to this decision. In the short term, we intend to publish rules that will provide the necessary regulatory support for the offending language presently contained in the manual. In the meantime, the “automaticness” of the stressor presumption may not be cited in support of a grant of service connection for PTSD. This will not prevent you, however, from arriving at a favorable conclusion about the existence of a sufficient stressor based on the facts in an individual case.
For the long term, there is some concern that other provisions of the manual may also be viewed as substantive rules that have no regulatory authority for support. To alleviate that concern we will shortly undertake a review of the manual in an attempt to identify any such rules and decide whether we should provide the regulatory authority or formally withdraw the rules.
At this point we would like to provide brief answers, if we can, to the questions that were E-mailed to us earlier in the week. We have staffed out the questions and I am just going to have the consultants provide the answers in order. Judy is first.
JUDY VERES
Good morning again. The first question that I have is actually several questions that we have received over the past month or so in the C&P Service concerning the concept of “Sustained Improvement” including its impact on diseases such as osteomyelitis. This answer is a little more than brief but we felt it was necessary because of the importance of the question.
Q-1: Questions have been raised concerning the concept of “sustained improvement” including its impact on diseases such as osteomyelitis.
A: There have been several Court cases involving the reduction of an evaluation for a service connected disability. In these cases, the Court has been critical of our reducing an evaluation without evidence of “sustained improvement”. The first two cases that looked at the provisions of 38 CFR 3.344(c) were Karnas v. Derwinski, l Vet. App. 308 (l99l), decided on June 11, 1991 and Lehman v. Derwinski, l Vet. App. 399 (l99l), issued on July 1, 1991. Both of these cases involved reductions in evaluations of psychiatric conditions. The third important case was Schafrath v. Derwinski, l Vet. App. 589 (l99l), issued November 26, 1991 which involved a reduction of an evaluation for a service-connected elbow problem. In these cases, the Court found that the medical evidence did not support a finding that there was “sustained improvement” in a disability and therefore a reduction in evaluation was clearly erroneous. It appeared to the Court that the reductions were based solely on one VA examination without consideration as to whether the improvement had been “sustained” over a reasonable period of time. The Court’s decisions are clear that the medical evidence
must support a finding that improvement in a disability has been sustained for a reasonable period of time. Medical evidence to support a finding of “sustained improvement” can be from several different sources. For example, a VA examination together with outpatient treatment records covering a period of time could be adequate to support such a finding. Testimony from the claimant, either oral or written, together with current medical evidence may be adequate to support a reduction in an evaluation. What will not work, is a case in which a current examination is essentially the same as the previous examination which resulted in a confirmed and continued evaluation without any indication that the rating board found “improvement”. When appropriate, it is essential that specialists clearly state in a C&C rating, that improvement has been noted and that additional medical evidence will be obtained in the future to determine if the improvement is sustained. This requirement for “sustained improvement” before reduction in an evaluation of a service connected disability does not apply to disabilities such as osteomyelitis and TB for which the rating schedule specifically sets out criteria for reductions in evaluations.
In Peel v. Derwinski, U.S. Vet App. No. 90-359, issued February 18, 1992, the Court stated that failure to consider the provision of 3.344 before reducing a disability rating makes the reduction void ab initio. When that happens, the remedy is to restore the benefit retroactively.
Before I leave this topic, I would like to point out a recent decision, Collier v. Derwinski, U.S. Vet. App. No. 90-882, issued on March 12, 1992. The Court’s analysis of this case found that the medical evidence clearly established a period of “sustained improvement” and the reduction from a 100% to 70% evaluation for a psychiatric disorder was upheld. We anticipate that the Collier case will be in the May issue of “West’s Veterans Appeals Reporter”.
I have three additional questions I plan to cover briefly.
Q-2: M21-1, paragraph 55.03f, allows for examination by a Physician’s Assistant as long as the supervising physician furnishes the diagnosis and signs the report. Please comment on the impact of this, if any, in light of BVA remands for specialist examinations.
A: Soon to be released M21-1, Part VI, paragraph 1.03 expands the criteria for determining whether or not a VA examination is adequate as currently set out in M21-1 55.03. The examination should meet the clinical requirements of the Physicians Guide. A VA examination not meeting those requirements is inadequate. Paragraph 1.03f continues the allowance for a Physician’s Assistant provided the supervising physician furnishes the diagnosis and signs the examination report. When you request a specialist examination, the medical facility should have scheduled it with a physician who is a specialist in that area. If that specialist has a Physician’s Assistant who conducts a portion of the examination which is subsequently signed by the doctor and you deem the examination to be adequate as provided for in the Physician’s Guide, then the examination would in our opinion, be acceptable. Of course, if the examination was not scheduled to be conducted by a specialist in the requested area, but was accomplished by a Physician’s Assistant and signed by a nonspecialist, the examination would not be acceptable. It is ultimately the rating specialist’s decision as to whether or not an examination is adequate for making a final decision on the issue under consideration.
BOB WHITE
Thank you Judy. I am going to have to break in here, we have been advised that the hot line will be terminated at about 11:50 AM and I want to save some time to have the Regional Offices ask some questions from the floor. We have got some answers to other questions that were asked. We will send those out with the transcript of this hot line. At this time I will open the floor to questions from the field. Please state your name and where you are from.
RON HENKE
This is Ron Henke from Lincoln.
BOB WHITE
Yes Ron.
RON HENKE
A lot of this material has to deal with examinations and physicians and what not. Is VHA getting a similar hotline?
GARY HICKMAN
Ron, this is Gary. Their Director for Ambulatory Care will be starting a conference call similar to this in the very near future. That is Dr. Elwood Headley. So they are concerned and will be looking into it.
SKIP HILLS
Skip Hills from the Regional Office in St. Paul. I have a question pertaining 646’s. At least one service organization is citing COVA decisions on the 646. How do you want us to address this.
BOB WHITE
That is answered in one of the answers that will be provided with the transcript. So I encourage you to read that. Briefly, the naked citation of the court case without any discussion of how it applies to facts in the individual case should be developed with the Service Officer. He should be asked to provide his reasons or bases and why that decision applies. If the rating board does decide that the citation goes to the merits of the issue, then the rating board must make a decision and if the case is still denied provide a Supplemental Statement of the Case. If the Board decides that the case does not have any bearing on the issue under consideration, the case citation can be acknowledged on the rating on appeal and the case can be certified to BVA. Any other questions?
PAT COURTNEY
This is Pat Courtney in St. Louis. I am curious if the Board of Veterans Appeals is still using their staff to furnish medical opinions to the Board?
BOB WHITE
The answer to that is that their doctors are being used as medical advisors to the Board. Not as participants in the decision.
RICH FRANK (BVA)
As of this time we have a total of l3 physicians who are members of the board and who act as board members in every capacity as a attorney would. In addition to those l3, we have an additional group of physicians who are now not board members but are now medical advisors to the Board. They are used in two basic capacities. One as a quality reviewer of BVA decisions before they are dispatched and secondly, to act as regular medical expertise in response to any questions. But if they provide a response, it is in writing and a copy of that must be provided to both the veteran and to the representative and made formally a part of the record and, of course, opportunity for response has to be provided to the party.
Thank you Rich. I believe we have time for one more question.
TOM VERRILL
Tom Verrill from San Francisco. Concerning going to Social Security to get medical records. Historically they have not answered our request for medical records. And if you get the records back and they say that the person is unemployable under Social Security rules, would we be in a bind with respect to our own determinations?
BOB WHITE
I don’t believe you will be in a bind, you will have to weigh the decision and the evidence provided by Social Security and arrive at your own conclusion. As far as a procedure for requesting those records, we are going to get to work on that and see if we can develop a standardized procedure for getting those records available to you.
I think that’s just about it for this first hotline. Thank you all for tuning in and we will see you again on May 7th. Thank you.
ADDENDUM TO APRIL 2, 1992 JUDICIAL REVIEW HOTLINE
Q-3: NOD’s, and other forms of communication, are being received from National Service Officers’ listing COVA cases without legal citations, or any explanations or arguments as to how they are relevant to the instant case. Are we duty-bound to research the case, and make an assumption as to the relevance, or may we request the claimant/NSO to provide us with more details?
A: If the National Service Officer has raised a COVA case as part of the appellate process, he/she should be providing an explanation or argument as to how the case is relevant to the issue under appeal. Rating specialists may request the Service Officer/claimant to provide additional information before further action is taken on the appeal. This same rationale also applies to claims in which COVA cases have been raised by the NSO/claimant before a final decision is made.
Q-4: Can we discuss the cited cases on the Rating on Appeal form when we certify the case to BVA?
A: If the NSO provides an explanation or argument that goes to the merits of the issue, then the rating board must make a decision as to its applicability. If the issue is not granted, then a SSOC must be prepared to explain the board’s reasons or bases continuation of the previous decision. If the cited COVA decision has no bearing on the issue under consideration, then case citation can be acknowledged on the Rating on Appeal form as additional argument when the case is certified to BVA.
Q-5: Is it contemplated that the RO use the criteria that a claim is not “well-grounded” in denying such claim? In what instances would this be our posture? Is there any plan to create a separate regulation devoted exclusively to this concept?
A: We can use the criteria that a claim is not well-grounded when the claim is clearly and unmistakably implausible, not capable of substantiation. In Murphy v. Derwinski, l Vet. App. 78 l990), the Court states that the definition of a well grounded claim being neither defined by the statute nor the legislative history, must be given a common sense construction. The court stated that a well grounded claim is a plausible one, one which is meritorious on its own or capable of substantiation. Such a claim need not be conclusive but only possible to satisfy the initial burden of 38 CFR 5107. The regulations staff reports that there are no plans currently to create a separate regulation for the well grounded claim concept.
Q-6: When will a circular be issued pertaining to the payment of attorney fees under Public Law 100-687?
A: As of April 1992 the Projects Staff has written a draft of the revised circular for BVA’s review. BVA, and Finance, will have to concur, and then it will have to go back through Admin. It has been placed on an expedited track.
Q-7: What aspects of specific COVA decisions will be passed down to the RO for implementation as opposed to the Board of Veterans Appeals? Must an RO decision adhere to the same requirement under Colvin as that of the BVA?
A. The Judicial Review staff reviews each COVA decision. A decision assessment document is done on those decisions which do and may require a change in policy or approach or change in the way in which we have been interpreting the statutes and regulations. For all intents and purposes we are expected to adhere to the same requirements as the BVA. As stated earlier, in Futch and Tucker, the court stated that a medical opinion by a rating board/or hearing officer is of no evidential value.
Q-8: Are the BVA Chairman Memos informational or directive in nature?
A: The Chairman’s Memos are informational in character for the regional office.
Q-9: The next question involves what should be done prior to certification in order to avoid remands. By way of example, a “current” examination on appeal may become stale, and prompt BVA remand for another “current” examination.
A: Individuals certifying appeals should develop expertise in Court-related issues and references, such as the BVA Chairman’s memoranda, and be aware of BVA reasoning with respect to cases remanded locally. BVA requires full articulation of the reasons for remand in BVA decisions, and circulation of copies of representative remands may one way to disseminate information about any station trends requiring particular attention.
Memoranda of interest to those certifying appeals include the following:
01-91-12 Use of 38 C.F.R. 4.16(c) in Rating Psychiatric Disorders
01-91-20 Finality, New and Material Evidence, and Reopened Claims
01-91-25 Revised Review Process and Decision Format
01-91-27 Multiple Noncompensable Disabilities in Cases for Increased Ratings
01-91-30 Percentage Disability Ratings in Pension Cases
01-91-39 Remands to Agencies of Original Jurisdiction
01-92-03 Appeals involving Increased Ratings
Current” examinations are required for substantive reasons, including those associated with VA duty-to-assist obligations, as interpreted by the Court. Regional Office personnel are accordingly obliged to request “current” examinations, if otherwise in order, without regard to whether or not BVA, or the Court, may ultimately remand the case for another examination.
While exams need not be ordered merely to stay “current” on appeal, new evidence – including testimony of worsening of symptoms – may trigger new duty-to-assist obligations, requiring re-examination.
Q-10: The next question involves the extent of “reasons or bases” required in rating decisions, from the standpoint of subsequent appellate review.
A: For the sake of clarity, it is useful to note that there is no statutory requirement for “reasons or bases” in a rating decision. 38 USC 7104(d)(1) rather provides that BVA decisions will include a written statement of the Board’s findings and conclusions, and “the reasons or bases for those findings or conclusions”.
Separately, 38 USC 5104(b) mandates “a statement of the reasons for the decision”, along with a summary of the evidence considered, in any case where the Secretary denies a benefit sought. Strictly speaking, this law governs the notice of a decision, and not the decision itself. Rating Boards and Hearing Officers have been tasked with providing suitable explanations administratively, pursuant to Circular 21-90-1 (Paragraphs 5(a)(5) and (6)).
While the Court has observed, in GILBERT (89-53), that these statutory requirements are “similar”, its precedential interpretations have directly addressed only the obligations of BVA under 38 USC 7104(d)(1), thus far.
Circular 21-91-18 “PRINCIPLES OF ADJUDICATION” (Paragraph 5), dated 11/6/91, contains the current procedural guidelines for explaining reasons and bases in ratings, and other Regional Office decisions. The Circular essentially applies certain Court guidelines to ratings, with particular emphasis on evaluation of all the evidence, adequacy of rationale, and requirements for independent medical evidence. The purpose is to reduce remands through application of Court principles earlier in the claims process.
A recent General Counsel Precedent Opinion (6-92) in the CARTER case, issued 3/6/92, addresses potential voidance of a rating decision for failure to cite 38 CFR 3.343(a), which governs reduction of total ratings. This opinion notes that specific citation of regulations is not necessarily required, either by law or regulation. The author’s description of what such a rating must contain, if it is to be upheld on appeal, is perhaps directly responsive to the question posed:
“Ideally, the rating decision would state in clear terms the legal and factual basis for it.”
“What controls, whatever form the rating decision takes, is whether the record in its entirety” supports a conclusion that section 3.343(a) has been applied by the rating board. (In this connection, the entire record, includes both the Regional Office notice and Statement of the Case.)
It should be observed that the revised manual now requires citation of 38 CFR 3.343(a).
Based on the foregoing considerations, the question posed actually involves validity of rating rationale, either explicit or implicit, in terms of proper application of relevant standards, rather than the extent of reasoning which may be required in order to respond to some future Notice of Disagreement. In addition, the rating discussion forms the basis for Authorization notifications, when claims are adversely decided, and largely shoulders the burden for adequacy in that regard as well.
The relationship between the nature of discussion needed to sustain a rating and provide adequate notice, and additional requirements for reasons for decision in a Statement of the Case, will be separately addressed in a future hotline. While these areas are closely connected, there are distinct considerations for cases which have been appealed.
For claims decided adversely, the minimum requirements for rating discussion, in terms of adequacy of rationale and subsequent notice, may be summarized as follows:
Regional Offices have a statutory obligation under 38 USC 5104(b) to advise beneficiaries of the evidence considered and reasoning, whenever a benefit sought is denied. The reasoning should be so worded as to explain the denial to the claimant, and to demonstrate that relevant statutory and regulatory standards were properly applied. In this connection, all of the evidence must be addressed, evaluated, and weighed, so that conclusions are supported by objective analysis, rather than personal opinion.
While the wording need not follow any specific format, in order to be sustained on appeal, the Service administratively requires citation of regulations in some instances.
The discussion should address any specific Court Decisions or General Counsel Precedent Opinions mentioned by the claimant or representative, in order to respond to particular arguments raised. Otherwise, rating discussion should focus on proper application of relevant principles, in language which will permit appropriate explanation to the beneficiary, and serve as implicit evidence that relevant precedential interpretations governed disposition of the case.
Q-11: Does 38 CFR 4.16(a) create a “presumption” of disability (for purposes of 38 CFR 4.17), does it shift the burden of proof, and what evidentiary standard applies?
A: The only “presumption” contained in 38 CFR 4.17 was a conclusive presumption of permanent and total disability at age 65, which was removed from the schedule effective 12/16/91.
38 CFR 4.15 describes certain impairments which are taken to involve permanent and total disability by regulation, such as permanent loss or loss of use of both hands. These create conclusive presumptions for purposes of pension, without resort to 38 CFR 4.17.
38 CFR 4.16(a) establishes the minimum schedular evaluations required for assignment of a total rating based on unemployability. 38 CFR 4.17 provides that permanence of the percentage requirements described in 38 CFR 4.16(a) is “requisite” for a permanent and total nonservice-connected disability rating.
The percentage standards are a threshold consideration for allowance of nonservice-connected benefits by rating boards, when the veteran is found to be “unable to secure and follow substantially gainful employment by reason of such disability”. For veterans who fail to meet the threshold percentage criteria, but are deemed unemployable, an extra-schedular allowance is for consideration under 38 CFR 4.17(b) and 38 CFR 3.321(b)(2).
A “well-grounded claim” is one which is plausible, or capable of substantiation. Under 38 USC 5107(a), the VA has duty-to-assist obligations after the claimant submits evidence of a well-grounded claim. A veteran who is unemployed due to disability, not due to misconduct, would have plausible entitlement to nonservice-connected pension, based on schedular or extra-schedular criteria, irrespective of percentage requirements.
A well-grounded claim for pension is one in which there is evidence, including that shown on the application, that the veteran may be unemployable as a result of disability, and meets other basic criteria for this benefit. Once such a claim has been filed, the burden of proof shifts to the Department, to assist the veteran develop all the evidence pertinent to the claim. There are no presumptions as to the ultimate outcome of a well-grounded claim, except that it will be developed and considered under governing rules.
The standard of proof for any claim is the “benefit-of-the-doubt” rule, which means that the claim will be denied only if disproved.
Q-12: The last question addresses whether or not a favorable SSA decision reopens a nonservice-connected pension claim, when percentage requirements are not met, and BVA has recently upheld a denial.
A: The evidence from Social Security is new and material evidence, which makes it plausible that the veteran is unemployable, either on a schedular or extra-schedular basis. Since the claim is well-grounded, VA has duty-to-assist obligations to reconsider entitlement. An examination would be required to sustain continued denial, and the rationale would need to address the favorable SSA disposition specifically, in terms of any differing VA criteria and rationale.
ADDRESS FOR THE COURT OF VETERANS APPEALS:
625 Indiana Ave. NW
Washington, DC 20004
DATES AND TIMES OF JUDICIAL REVIEW CONFERENCE CALLS
DATE TIME
May 7, 1992 11:00 – 12:20
June 4, 1992 11:00 – 12:20
July 6, 1992 11:00 – 12:20
August 6, 1992 11:00 – 12:20
September 3, 1992 12:00 – 12:50
October 1, 1992 11:00 – 12:20
November 2, 1992 11:00 – 12:20
December 3, 1992 11:00 – 12:20